Intelligence

The Effects of Low Emotional Intelligence in the Workplace

Be exposed to low EI in certain respects. One feature of EI is low poor impulse control – the inability to stop, think and decide. Poor impulse control may be by an employee, responding to situations found without adequate consideration, instead of planning and preparation of various scenarios. Low EI also leads to difficulties in managing stressful situations. There are often cases of work-induced stress and the inability of employees to respond in a mature manner, and could seriously damage a productive organization. Consider the following scenario:

An employee making a bid for a work project and received the summons. Commencement of work, but the staff began overwhelmed and no longer feel desire to complete the project. In a panic, they reverse the order to the manager and leave you asking for personal work.

This employee has a low level of emotional intelligence. They also showed an inability to self-analysis to determine whether they are able to complete the project were. Read the rest of this entry »

Emotional Intelligence and the ABCDE Model of Coaching

The personnel in charge of the model in the CBC, as the ABCDE model is known, was introduced by Albert Ellis used. Ellis was the founding father of Rational Emotive Behavior Therapy (REBT). The ABCDE model is a model that each step completed before the next step requires.

In times of low emotional intelligence ABCDE model is a useful tool for the employees to reach a resolution. Take a closer look at each step of the ABCDE model.

The ABCDE model

Enabling Event / Location: 1 step includes detect a triggering event or situation and the negative thoughts and emotions involved in the incident. It is important to look closely at the automatic thoughts – thoughts to experience an immediate reaction. It is useful to record, thoughts and feelings associated with the event in words. This step must be completed before step 2.
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CQ (Cultural Intelligence): Why It Is More Important Than IQ

Imagine: You are having lunch near your office on a hot summer day, and that is what is happening at the table next to you.

The scene: Lunch between two Canadian businessmen, a born and bred, a tour of Japan.

Holding: Our Canadian chinos and a short sleeve shirt. Our Japanese businessman in a suit is.

The conversation: It seems a bargain is struck. (Canada has a very high IQ and has the ability to persuade.)

The stumbling block: Canada takes the extra chair and accessories from its base on the bars.

The reaction: The Japanese businessman smiled politely looked away and settled the bill as quickly as possible. A final agreement is reached.

So what happened here? For some Japanese, who traditionally spirit who sets your feet on chairs or tables to be very rude. Our Canadian business man, as intelligent as he is, do not know. This is not a high IQ, he was missing was a big CQ – CQ.
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